Unframed Print Orders:
Print orders are carefully rolled and shipped in a durable shipping tube. Normal turnaround time for Print Orders is usually 5-7 Business Days. Print orders are shipped either UPS or FEDEX.
Framed Print Orders:
Framed Print Orders are packaged in a double corrugated shipping box. Normal turnaround time for Framed Print Orders is usually 1 1/2 to 2 weeks. Framed Print Orders are shipped either UPS, FEDEX, or TRUCKING depending on size of package.
DO NOT ACCEPT any tubes or packages that are damaged, refuse the shipment and notify us as soon as possible. If you receive a tube or package that has concealed damaged, please notify us within 3 business days of receiving package. Keep ALL packaging material as UPS, FEDEX, or TRUCKING company may need to inspect the package in order for us to process a claim.
We will do our best to expedite a replacement for the damaged item as soon possible.
ThePictureCo is a secure and safe website.; We use PayPal as our secure merchant system. We accept Mastercard and Visa. We also accept money orders and checks, which should be sent to:
THE PICTURE COMPANY
455 Lopes Road, Suite C
Fairfield, Ca 94534
Attn: Order Department